![]() ![]() Email him at or get help with any consumer problem by contacting him at /help. You finally were able to get through to the company and negotiated a refund, which you used to purchase a one-year Sam's Club membership.Ĭhristopher Elliott is the chief advocacy officer for Elliott Advocacy. My researchers found new contacts for Groupon and updated them. I'm not sure what Groupon did or didn't disclose before your purchase, but I think we can all agree that your membership only lasts three months. The screenshot you provided says 12 months, but the coupon says three months. New Groupon Members should present their Groupon voucher (printed/smartphone) and a valid ID at the Membership Desk to receive your membership card. Until recently, we've had difficulty finding reliable executive contacts for Groupon. You tried to use the Groupon contacts we list on my consumer advocacy site. It's an easy mistake – I've made it countless times. ![]() You waited until after redeeming the coupon to carefully check the terms. I think the lesson is to carefully read the offer before you buy it. Waiting for a refund from Sears? Here's how to get your money back faster What can I do? Home Depot canceled my refrigerator order and wants an extra $700 ![]()
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